Each and every time a representative calls or comes to do service work, there is always professionalism and courtesy shown to me. It is always a pleasure to do business with everyone at Lovingood Heating and I highly recommend them for all heating and air needs.
- Gail .
My experience with Rob and his great technicians was more than I expected. They were courteous, good hard workers in spite of the very hot weather and attic. All questions and/or concerns were addressed very professionally. Great job!
They replaced existing 2 ton Heat Pump system with a new 2 ton Trane XR15 Heat Pump system with GAM5 variable Speed Air Handler. New drain pan and set up box for the attic unit - new safety float switch for pan. Installed new 824 thermostat.
- Carolyn .
We had a new Trane heat pump system installed during a very hot time in July. Rob was very helpful in selecting a system to meet our needs. They were able to do the installation even earlier than originally scheduled due to a cancellation. Matt did the installation in a very professional manner and in a much shorter time that I thought would be needed. I was very impressed with how clean he left the work area. I would definitely recommend them.
- JANICE .
We needed air conditioning for both levels of home.
Rob came out and gave us a thorough examination of what was needed for in so far as replacing a 28 year old Trane system. We went with his suggestions and have been very satisfied with the units and duct work. His crew worked in extremely hot conditions but were pleased with their meticulous desire to get things right and not in a hurry. Rob came back to review all work done and to make sure everything was completed. Great to work with this company.
- Ed .
The guys were very professional and friendly
Very professional, on time, and did an excellent job installing the system
- David .
Very Professional, and Friendly
One of the best experiences I ever had with any Company in many years. Rob was very thorough explaining all aspects of the HVAC which would be best for my home and then gave me the best finance option of 0% Int. for 18 Mos. thru Lowe's store. Both Rob and Tony Worley sat with me at home and went over all the details of the loan and installation. The job was done in a timely manner and they were very courteous including the other workers. Days later Rob went out of his way to install a bib for the thermometer to cover the old thermometers marks on the wall. I would definitely recommend Lovingood Heating Co. everyone for great service all around.
- John .
Professional, prompt and trustworthy
Highly recommend this company. Very courteous, knowledgable, helpful and answered all our questions. We completely trusted Rob and his crew. We are very satisfied with our purchase of a new heating and air system that they recommended.
- Skip and Karin .
Professional and friendly
My 21 year old Trane system finally gave up. I decided to stay with a Trane dealer. After the owner came out to give me quotes on a new system; he offered recommendations that would fit my needs. There were many to choose from but he took his time and asked what was important to me. The system was installed by his crew within one day. The owner came out and inspected everything and assured it was all done correctly. He answered any questions I had and submitted all the warranty paperwork for me. I would highly recommend them.
- Tina .
When our heat pump was discovered leaking Freon rapidly we had a decision to make and opted to replace the approximately ten-year old heat pump with a new Trane heat pump. With the help of Rob Fritz at Lovingood Heating Co., with whom we have an annual maintenance contract, we were quickly serviced and the new heat pump installed in less than four days time during a very busy hot weather springtime locally.
With this experience I foresee a long relationship with the good folks at Lovingood Heating Co.
- Robert .
Was very satisfied with the service that was provided. Rob was very knowledgable and worked with me daily on making sure I got the product I wanted and got unit installed in a reasonable time frame.
- Sandra .
The Best heating and air company in town
I have used Lovingood for years. I would never go anywhere else. I always recommend my friends to Lovingood. Rob Fritz has always displayed true professionalism, competence and strives to maintain great customer Service. He always sends a team that is polite and conciencious in getting the work done right. Rob always guarantees his work and is reliable. I love Lovingood and their service.
- Carolyn .
Excellent Buying Experience
I was hit with a huge power bill for my 1st month in my town house that I purchased. I called several companies to come give me a quote. Lovingood came in with the lowest quote with a more efficient unit that the competitors offered. I was very comfortable with Rob, the sales representative and also with the installers. They had my new unit installed in a few days. I just received my latest power bill and it went down by almost $100 per month. I am a very pleased customer.
- Heyward .
heat &hair installation
This company was very though & honest in the they performed at my house, I had gotton some bad information about the size unit I needed.They came out, measured my house & suggested what I should. In this decision, it saved me time & money. 😊
- david .
Service Call for Heat repair
I thank you ror you help in getting our heat PumpRepaired.Excelent Job.
- Curtis .
I received excellent service before during and after the installation of the new furnace.
- Mary Lou .
Great service from Lovingood Heating Company
We were very pleased with the service we received from Lovingood. We got quotes from three different companies and theirs was the most competitive. Lovingood worked with us and promptly answered our questions as we were trying to decide what to do. They came when they were expected and finished in the amount of time expected. We have had no issues so far, but know that we will receive excellent follow-up and look forward to a long relationship with this company. We were using another heating and air company in the area, but their quote was much higher and for more equipment than needed. Excellent customer service!
- Randy C
Lovingood Heating did an outstanding job installing our central heat and air! This was no easy job, as we own a Victorian cottage that was built in 1886, and it's never had an HVAC system... EVER! They had to build the whole system including ducting, from scratch. Rob and his crew, Scott, Cory, and Darrel were the ultimate professionals. They were on time and on schedule during the entire installation, and were such a pleasure to work with. The entire crew went above and beyond our expectations. My understanding is Lovingood Heating has been in business for over 40 years, and I can see why! I would recommend them to anyone. If you find yourself needing any HVAC work, Lovingood Heating should be your only choice!
- Todd .
Very personable to work with. Showed up as scheduled, cleaned up after job was complete. System works great. Would highly recommend this company.
- Tiffaney .
The Lovingood Team
Lovingood has serviced all our HVAC needs for over 16 years, including a few emergencies. Their quality has been outstanding and they always do terrific work. I wish all service companies were such a pleasure to work with. Thanks team.
- Marvin .
I have always used Lovingood heating company. I really appreciated how timely they are with their service calls. They are very friendly and professional! I will continue to use them and refer them to anyone!
- Robin .
Great service every time
We have used Lovingood Heating and Cooling several times for our air conditioner. Darrell has been the service guy who came to our house each time. He is friendly, prompt and great at identifying and fixing the problem! We will use Lovingood again and would gladly recommend them to friend.
- Kerri .
Service and repair
I only had some small things needing done. Responsiveness was amazing from what I have seen from other companies. Had a return I needed installed and wanted a review of air flow on my trunk lines to see if zones were getting too much or not enough. Return looks great, lines are running more consistent than ever before and have decided to let them take over annual maintenance. Thanks again for the wonderful service and responsiveness.
- Bill .